Q1、Can you manufacture made to measure covers?
No. however if your requirement is on a large scale we can order particular sizes from our suppliers in the far east. we work on a minimum 4 month lead time, and minimum quantities will apply; please contact us for details. for immediate requirements we can supply you with uk companies who specialise in bespoke covers; details will be passed on upon request.

Q2、Why is there a seam on my cover?
Most tarps need a seam as it is impossible to fabricate a tarpaulin without heat sealing several pieces of polyethylene together. a seam may not be necessary on some of the smaller sizes as they can be fabricated from one piece of material. this also applies to dust sheets where a seam is stitched.

Q3、Do you offer a guarantee to the lifespan of your tarpaulins?
No. as all of our tarpaulins are subject to varying weather conditions and put to so many different uses we cannot guarantee the length of time they will last. generally speaking a heavier grade tarpaulin is more likely to last longer than an economy grade tarp. to maximise the lifespan of your tarpaulin we recommend to securely fasten your cover, and ensure that the sheet is not able to flap about.

Tarpaflex cannot be held responsible for damage caused by wear and tear, or degradation through uv after a prolonged period of use, please see our tarps that do have a uv warranty. please also bear in mind that eyelets can come under a lot of pressure, and so any stress points should be reinforced. while the material a tarp is made from may be heavy duty, no such guarantee is given to the eyelets. fixing additional eyelets can help spread the load. please also avoid any sharp edges and constant friction which can reduce the lifespan of your cover.

Q4、What size are the eyelets? are they on all four sides of the tarpaulin?
The standard inside diameter on the majority of our tarpaulin eyelets is approximately 12mm. however, eyelets on the black/silver 270gsm and olive green pvc 560gsm tarpaulins are currently 20mm.

Eyelets are on all 4 corners and spaced all around the hemmed edges. on a tarpaulin with riveted corner patches, you can expect the inside diameter to be approx 8mm.

Knitted eyeholes on the debris netting are approximately 20mm wide when stretched. the outline eyeholes on scaffold sheeting are approx 15mm in diameter.

Additional eyelets in both 12mm and 20mm diameters are available for purchase from our accessories section.

Q5、Am i able to collect tarps directly from your warehouse to save shipping costs?
Yes – we are open from 9am – 5.30pm monday to friday. please call before visiting to make an appointment. we do not have a shop/trade counter so, for health & safety reasons, an appointment must be made before your visit. furthermore we will need to check that we have the size and colour of tarpaulin you require.

Q6、How long until i receive my order?
Please see delivery information on the ‘shipping’ page for full details. in summary, standard orders are up to 3-5 working days from date of order. next working day service is available for a surcharge; our cut off time is 4pm for parcel deliveries and 2pm for pallet deliveries.

Q7、How can i cancel my order?
By email and speaking to one of our friendly sales representatives. delivery/return charges will be levied if goods have already left our warehouse.

Q8、Do tarpaflex tarpaulins stand up to windy conditions? what is the best way to secure a tarpaulin?
Yes. however it is essential that the tarp is tied down properly; if it is not it may tear and the eyelets may fall out.tarpaflex therefore cannot be held responsible for weather related damage to tarpaulins. we always recommend using bungee cords wherever possible; these are available for purchase in the ‘accessories’ section. it is also recommended to tie down the tarp with rope, by fastening rope around the item to be covered. furthermore, eyelets are provided as an aid to securing the tarp – they are not designed to have pressure applied to them by ratchet straps or any other misuse. we strongly recommend the use of extra eyelets.

Q9、Are tarpaflex tarpaulins guaranteed?
All our products are guaranteed to be free from defect at the time of purchase. therefore if your tarp has a defect due to a manufacturing fault, we will replace the item free of charge. please report any problems before using the tarpaulin. we will always request a digital photograph of the fault – this can be emailed to sales@tarpaflex.co.uk. our warranty does not cover for usage even if eyelets or the tarpaulin rips within 24 hours of purchase caused by weather or strain applied beyond the limits of the product. we are on hand to offer advice on our products but it is the customer’s responsibility to judge the suitability of the product for their requirements.tarpaflex will not accept any responsibility for the misuse of our tarps for warranty claims.

Q10、Want to save money on tarpaulins?
We supply a large range of tarpaulins. You can choose many kinds in only one manufacturer (Honsdar), which will decrease your purchase cost, transport and import customs cost.

What’s more, Honsdar company guarantee to supply good quality tarpaulins with low prices to help you expand market.

Q11、Do you have flame retardant tarpaulins or fire retardant tarpaulins?
Yes, we have flame retardant tarpaulins or fire retardant tarpaulins, which quality is passed by SGS test.

Q12、Can you produce tarpaulins according to our sample?
Yes, we can produce the special tarpaulins according to your samples. After receiving your sample, we will offer them to our technical department and lab for test and confirming the quality.

Q13、What color can you make?

What’s the width of tarpaulin rolls?
The Width of Tarpaulin rolls is from 1.05m to 3.2m.

Q14、What is your MOQ?

PVC tarpaulin Rolls
We have various kinds of PVC tarpaulin rolls for your selection. We sell tarpaulins of all sizes, unit weight, colors and basic fabric according to your exact requirements. These tarpaulins have a great range of usages such as truck tarps, cover, awnings and so on, featuring good water-resistance, mildew-proof, tear-resistance, acid-resistance and cold-resistance for freezing weather temperatures.

Some of the parameters of PVC tarpaulin are listed below.

◦ Weight per Square Meter: from 200g to over 1800g

◦ Width: 1.05 m to over 3.2m, some 5.1m

◦ Length: 50 meters or any length

◦ Color: all colors. Customers may specify color codes.

◦ Coating: U.V. Coating and Fire Retardant Coating

◦ Surface treatment: ACRYL & PVDF available

Customized tarpaulin products
We can do customized tarpaulin according to your drawing files, or tell us your exact requirements, then our technical department will make a drawing for you.

Q15、What kind of grommets (eyelets) do you use?
We usually use aluminium grommets for light tarpaulin and brass grommets for heavy duty tarpaulins, we also can produce tarpaulin according to customers’ requirements.Q1、Can you design for us?
Yes, we can.Tell us your usage, then our technical department can design PVC products according to your exact requirements. Drawing AutoCAD files and making samples, then we will produce the products after your confirmation.